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We always want to bring you the best products and seek to work with suppliers who can provide these, but sometimes things do go wrong. When this happens and a product is deemed unsafe for use, or when we have concerns about a product, we act quickly to minimise the risk of harm. In many cases this means we will undertake a product recall.
In doing this we aim to keep the inconvenience and cost to our customers at a minimum.
If you concerned about a product recall or would like further information please contact us at the Mitre 10 New Zealand Support Centre: 09 443 9900 or email [email protected].
As a trusted Kiwi owned and operated retailer product safety is paramount to us.
Date sold | Product | Type | View notice |
March 2022 - June 2024 | Nouveau Oil Free 2.0KW 7 Fin Heater - SKU 369927 Model LOF001E | Recall | Click here |
August 2018 - March 2020 | EGO POWER+ Cordless Brushless Hedge Trimmer | Recall | Click here |
N/A | DeWALT® and Stanley® FATMAX Fiberglass Sledgehammers | Recall | Click here |
2018-2022 | Projecta Battery Chargers | Recall | Click here |
Sep 2022 - January 2023 | 30 Seconds Outdoor Cleaner 2L Hose End & 30 Seconds Deck and Driveway Cleaner 2L Hose End | Recall | Click here |
1 July 2022 - present | Fuller Pro Screwdriver Sets - 10 Piece & 16 Piece | Recall | Click here |
October 2021 - October 2022 | Nouveau Christmas Reindeer - 56cm | Recall | Click here |
Jun 2021 - Jan 2022 | Finesse Mirror Cabinet LED | Recall | Click here |
2017 - present | Bosch NanoBlade products | Recall | Click here |
Jun 2019 - Dec 2020 | BES720 Black+Decker Table Saw | Recall | Click here |
From 20 July 2020 | Orbit Backlit LED Nightlight | Recall | Click here |
2017 - Feb 2018 | Hot Water Connect Kit - SKU 242979 | Recall | Click here |
2011 - Feb 2019 | Jobmate or Warrior Cruiser and Charger Trailers - SKU 203476 & 242123 | Notice | Click here |
Jun 2013 - Aug 2017 | Easy Access Aluminium and Timber Attic Stairs | Recall | Click here |
Feb 2017 | Masterplug USB Power Points | Safety | Click here |
Feb 2015 - Oct 2017 | Number 8 & Nouveau Fibre Panel Heaters | Recall | Click here |
Feb 2015 - Oct 2017 | Goldair Fibre Panel Heater | Recall | Click here |
Jun 2016 - Aug 2017 | Jobmate LED Worklights | Recall | Click here |
2017 | 2000W Flat Fan Heater | Recall | Click here |
Oct 2016 - Apr 2017 | 4 Burner Hooded Black BBQ | Recall | Click here |
Jan 2015 - Feb 2017 | Swann Wireless Door Chime | Recall | Click here |
Sep 2013 - Nov 2014 | Latitude Milano Bench Seat | Recall | Click here |
2013 | 16L Electronic Dehumidifier - Model NH-DB16E | Recall | Click here |