Concerned about a product recall?
We always want to bring you the best products and seek to work with suppliers who can provide these, but sometimes things do go wrong. When this happens and a product is deemed unsafe for use, or when we have concerns about a product, we act quickly to minimise the risk of harm. In many cases this means we will undertake a product recall.
In doing this we aim to keep the inconvenience and cost to our customers at a minimum.
If you concerned about a product recall or would like further information please contact us at the Mitre 10 New Zealand Support Centre: 09 443 9900 or email [email protected].
As a trusted Kiwi owned and operated retailer product safety is paramount to us.
Product Safety Recall
Latitude Milano Bench Seat - SKU 202064
Mitre 10 (New Zealand) Ltd is voluntarily recalling the Milano Latitude Bench Seat listed above due to a fault that may cause it to break.
This product was sold between September 2013 – November 2014 at both Mitre 10 MEGA stores and selected Mitre 10 stores.
The bench seat can be identified by its longer length (1940mm) and by a badge on the side beam of the seat saying ‘Latitude’.
Customers should cease using the bench seat immediately and return the product to their nearest Mitre 10 or Mitre 10 MEGA store. A full refund will be given and replacement options are available to customers.
The address of your nearest Mitre 10 store can be obtained by calling 0800 4 MITRE 10 or by visiting www.mitre10.co.nz/store_locator.
For further information and assistance please contact Mitre 10 (New Zealand) Ltd Support Centre via the details below:
Mitre 10 (New Zealand) Limited, Private Bag 102925, North Shore, Auckland 0745
Phone: 0800 800 610
Email: [email protected]
Mitre 10 (New Zealand) Ltd apologies for any inconvenience.