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Concerned about a product recall?

We always want to bring you the best products and seek to work with suppliers who can provide these, but sometimes things do go wrong. When this happens and a product is deemed unsafe for use, or when we have concerns about a product, we act quickly to minimise the risk of harm. In many cases this means we will undertake a product recall.

In doing this we aim to keep the inconvenience and cost to our customers at a minimum.

If you concerned about a product recall or would like further information please contact us at the Mitre 10 New Zealand Support Centre: 09 443 9900 or email [email protected].

As a trusted Kiwi owned and operated retailer product safety is paramount to us.

View product recalls

Date sold Product View product recall notice
2013 16L Electronic Dehumidifier - Model NH-DB16E Click here
Sep 2013 - Nov 2014 Latitude Milano Bench Seat Click here
Jan 2015 - Feb 2017 Swann Wireless Door Chime Click here
Oct 2016 - Apr 2017 4 Burner Hooded Black BBQ Click here
2017 2000W Flat Fan Heater Click here
Jun 2016 - Aug 2017 Jobmate LED Worklights Click here
Feb 2015 - Oct 2017 Goldair Fibre Panel Heater Click here
Feb 2015 - Oct 2017 Number 8 & Nouveau Fibre Panel Heaters Click here