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Shop Online with New Zealand's Most Trusted Retail Brand

How Do I Pay?

Payment is to be made in New Zealand dollars and is by credit, debit, Mitre 10 Gift Card or Afterpay (on purchases between $50 - $3000). Accepted credit cards are: Visa and MasterCard. Depending on the Mitre 10 store which fulfils your online order, Diners, Discover, American Express & Q-Card may also be accepted. See more store specific payment options here.

If we are unable to deliver an item/items in your order, you will be credited the full cost and delivery charge debited for that item/items back to the payment method used.

Can I pay using Airpoints Dollars™?

If you want to use Airpoints Dollars™ to pay for your shopping in-store or online, you will need to purchase a Mitre 10 E-Gift Card from the Airpoints store.  It's easy to do and there are a range of gift card values available.

Afterpay

You can now pay for your online order over 4 simple interest free instalments with Afterpay.

Afterpay is available online and in-store, on purchases between $50 - $3000. All you need to apply is to have a debit or credit card, to be over 18 years of age, and to be a resident of New Zealand or Australia.
Late fees and additional eligibility criteria apply. Find out more here.

Afterpay terms and conditions apply.

*Excludes purchase of gift cards.

GST

All prices quoted include Goods and Services Tax.

Online Pricing

Prices may increase or decrease from time to time. Prices may vary from website to stores. Why? In the building and gardening industries, there are a variety of products that are sourced by stores from local suppliers at different cost structures. Nationally sourced products may also be subject to different cost of delivery in different locations.

Can I Pay By Account?

You are not able to make payments in installments or via an account that you hold with a Mitre 10 store. As Mitre 10 is a co-operative each of our member businesses is a separate legal entity.

Contact Regarding Payment and Delivery Details

Mitre 10 will contact the purchaser of an order to confirm the validity of delivery details supplied if necessary and we will also carry out random security checks.

Mitre 10 reserves the right to cancel and refund any order that appears to be fraudulent.

Is It Safe To Buy Online With My Credit Card?

We’ve been enabling customers to shop safely online with us since 2000. We will continue to provide you with the most secure shopping technology available to us. When you use your credit card on our website, we do not save that information - it is passed directly to the bank through a secure server that uses 128 bit Secure Sockets Layer software (SSL) to encrypt the information that you enter. This technology is designed to prevent any unauthorised viewing and downloading of your order information.

We also use the security number on your credit card to ensure the person shopping is in possession of the correct card.

Security Code

The CSC (Card Security Code) is a 3 or 4 digit number that appears on your credit card, but is not part of your credit card number. The CSC is also known as the Card Verification Code (CVC) by Visa, Card Validation Code (CVV) by MasterCard. The CSC is an extra security feature of your credit card. It is not contained in the magnetic stripe information, nor does it appear on sales receipts or billing statements – you must have the card in your possession in order to use this code. Card security codes are not raised (they are only printed), so they are not scanned into standard credit card readers. In theory, these numbers are only visible to you. When you give your card security code to a merchant, you assist the merchant in verifying that the order is being placed by you, the card holder.

With Visa/Master Cards:

In the signature box on the back of your card you should see a 16-digit credit card number followed by a special 3 digit code that is non-embossed. This 3 digit code is your CSC. 

When payment is made, in some cases you may see the last 4 digits of your card number with the additional 3 digit security code following.

Additional online payment options available at selected stores

All Mitre 10 & Mitre 10 MEGA online fulfilment stores accept payment by Visa, Mastercard, Afterpay (Online only for orders $50 - $3000), Click to Pay & Mitre 10 Gift Cards

Additional payment options are available depending on which store fulfils your online order. See below for details.

 

Store NameQ-CardAmex & JCBDiners & Discover
Mitre 10 AlexandraYYN
Mitre 10 Beachlands Y
Mitre 10 BeckenhamY
Mitre 10 Browns Bay Y
Mitre 10 Crofton Downs YN
Mitre 10 Cromwell Y
Mitre 10 Dannevirke Y
Mitre 10 Feilding Y
Mitre 10 Gisborne Y
 Mitre 10 Gore YNN
Mitre 10 Helensville Y
Mitre 10 Hokitika Y
 Mitre 10 Kaitaia Y
 Mitre 10 Kerikeri Y
 Mitre 10 Levin Y
 Mitre 10 Martinborough Y
 Mitre 10 Marton Y
Mitre 10 MatamataY
 Mitre 10 Morrinsville
 Mitre 10 Mosgiel Y
 Mitre 10 MotuekaY
 Mitre 10 New Plymouth YY
 Mitre 10 Oamaru YY
 Mitre 10 Onehunga YY
Mitre 10 OpotikiY
 Mitre 10 OtorohangaY
Mitre 10 PahiatuaY
 Mitre 10 Papamoa Y
 Mitre 10 PonsonbyYNY
 Mitre 10 StratfordYY
 Mitre 10 Taumarunui Y
 Mitre 10 Te Anau Y
 Mitre 10 Te Kuiti Y
 Mitre 10 Te PukeY
 Mitre 10 ThamesY
 Mitre 10 WaihiY
Mitre 10 WaipukurauY
 Mitre 10 Waiuku YN
 Mitre 10 Wanaka YN
 Mitre 10 Westport YY
 Mitre 10 Whakatane Y
 Mitre 10 Whangaparaoa Y
Mitre 10 Winton YN
Mitre 10 MEGA AlbanyY
 Mitre 10 MEGA Ashburton Y
 Mitre 10 MEGA Botany Y
 Mitre 10 MEGA Cambridge Y
 Mitre 10 MEGA Dunedin  Y
Mitre 10 MEGA Ferrymead Y
Mitre 10 MEGA Glenfield Y
 Mitre 10 MEGA Greymouth Y
Mitre 10 MEGA Hastings Y
 Mitre 10 MEGA Henderson Y
 Mitre 10 MEGA Hornby Y
 Mitre 10 MEGA Invercargill Y
 Mitre 10 MEGA Kapiti Y
 Mitre 10 MEGA Manukau Y
 Mitre 10 MEGA Marlborough Y
 Mitre 10 MEGA Masterton Y
 Mitre 10 MEGA Mt Wellington Y
 Mitre 10 MEGA Napier Y
 Mitre 10 MEGA Nelson Y
 Mitre 10 MEGA New Lynn Y
 Mitre 10 MEGA New PlymouthY
 Mitre 10 MEGA Palmerston NorthY
 Mitre 10 MEGA PapanuiY
 Mitre 10 MEGA PetoneY
 Mitre 10 MEGA Porirua Y
 Mitre 10 MEGA Pukekohe Y
 Mitre 10 MEGA Queenstown Y
 Mitre 10 MEGA Rangiora Y
 Mitre 10 MEGA Rotorua Y
 Mitre 10 MEGA Ruakura Y
 Mitre 10 MEGA TakaniniY
 Mitre 10 MEGA TaupoY
 Mitre 10 MEGA Tauranga Y
 Mitre 10 MEGA Te Awamutu Y
 Mitre 10 MEGA Te Rapa Y
 Mitre 10 MEGA Timaru Y
 Mitre 10 MEGA Upper Hutt Y
 Mitre 10 MEGA Wanganui Y
 Mitre 10 MEGA Warkworth Y
 Mitre 10 MEGA Westgate Y
 Mitre 10 MEGA Whangarei Y

 

Easy Finance

We may offer finance to approved customers on a confidential basis through Gem Visa^ and Q Mastercardand .

  • Find out more about applying for Gem Visa here.
  • Find out more about applying for a Q Mastercard here.

^ Gem Visa: Credit and lending criteria and fees apply, including a Gem Visa $55 establishment fee and annual fees ($55 Gem Visa (charged $27.50 half yearly) / $55 Gem CreditLine (charged $27.50 half yearly)). Prevailing interest rate (currently Gem Visa 28.99% p.a./Gem CreditLine 29.95% p.a.) applies after any interest free term ends. Paying only the minimum monthly repayment of 3% of the outstanding monthly balance or $20 (whichever is more), will not be sufficient to repay the purchase amount(s) within the promotional period. Amount payable will be shown on your monthly statement. For cash advances, an interest rate of 29.95% p.a. and fees of ($2 Gem Visa/$6 Gem CreditLine) applies. Further information on rates and fees can be found at gemfinance.co.nz. Available on participating Gem Visa or Gem CreditLine credit cards only. New customers must apply and be approved for a Gem Visa credit card. Credit provided by Latitude Financial Services Limited.

*No payments and no interest for 12 months (“Payment Holiday”) is available on Long Term Finance (LTF) for in-store purchases only. Lending criteria, $50 annual Account Fee, fees, Ts&Cs apply. Min Spend $200. Q Mastercard Expired Promotional Rate or Q Card Standard Interest Rate (both 27.99% p.a.) applies at the end of LTF Interest Free Period. (See Ts&Cs for Q Mastercard Standard Interest Rate applicable to outstanding balance of a Standard Purchase.) Rates and fees correct as at date of publication, subject to change. Columbus Financial Services Limited and Consumer Finance Limited reserve the right to amend, suspend or terminate the offer and these Ts&Cs at any time without notice. Mastercard and the circles design are registered trademarks of Mastercard International Incorporated.

24 MONTHS INTEREST FREE. Min spend $500. Available in-store only. Gem Visa T&Cs & fees apply incl. a $55 Gem Visa establishment fee & annual fees ($55 Gem Visa (charged $27.50 half yearly) /$55 Gem CreditLine (charged 27.50 half yearly)). Interest rate (currently Gem Visa 28.99%p.a./Gem CreditLine 29.95% p.a.) applies after interest free term ends. Q Card Lending criteria, $50 annual Account Fee, fees, Ts&Cs apply. Q Mastercard Expired Promotional Rate or Q Card Standard Interest Rate of 27.99% p.a. applies at end of interest free period.

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