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Collect in Store

Buy online, and collect your order in-store

Enjoy the flexibility of shopping from the comfort of home with the confidence of knowing that the product you need will be in-store ready, when you swing by to collect it. Our new, completely free Collect in Store service is now available at Mitre 10 MEGA and selected Mitre 10* stores.

How does it work?

Step 1

Select the product you want to buy and choose Collect in Store at your local Mitre 10 MEGA or selected Mitre 10* store.

Step 2

Let us know your preferred collection day and time, and complete your order with no delivery charges applied.

Step 3

We’ll expect to see you on the nominated day, but if we get your order ready earlier we’ll email and let you know

Step 4

Grab your ID and order confirmation email, head in to your selected Mitre 10 MEGA or Mitre 10 store and see our friendly team at the Customer Service desk to collect your order

What else do I need to know?

  • Most orders will be ready for pick up within 24 hours of the time the order was placed online. Specific items may take slightly longer due to availability.
  • Please take a personal ID and ideally a copy of your Collect in Store order confirmation email with you to the store.
  • Collect in Store is currently available at Mitre 10 MEGA and selected Mitre 10* stores only, during the stores opening hours only, and is not available for all products. *Selected Mitre 10 stores include Crofton Downs, Wanaka and Papamoa.
  • Please check your emails after placing an order for Collect in Store. We will firstly confirm your order and then soon after you will receive a Collect in Store notification that your order is ready to be picked up