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COVID-19 Updates

Under New Zealand’s COVID-19 Protection Framework, Mitre 10 and Mitre 10 MEGA stores are open.


Customers shopping in our stores or using Click & Collect need to follow these Ministry of Health requirements:

 

AT RED

Please stay 1 metre apart from other customers and our team members.
It is mandatory to use a face covering that covers your mouth and nose in our stores.

AT ORANGE

Please stay 1 metre apart from other customers and our team members.
It is mandatory to use a face covering that covers your mouth and nose in our stores.

AT GREEN

  • There are no restrictions.
  • There is no requirement to scan in or for a business to display a QR code poster or have mandatory record keeping.
Please note:
  • Vaccine Passes are not required to enter our stores or cafés
  • At RED, café customers must be seated and separated with 1m distancing.
  • Access to playgrounds and community BBQs may vary from store to store.  Please contact your local store to find out.
  • Please phone or email your local store to book appointments with our Showroom consultants to help us manage the flow of customers in these areas.

In-Home Services:

  • It is the responsibility of the customer and the In-Home Services provider to determine an acceptable position on vaccination status before the provider enters the customer’s home. Mitre 10 does not hold vaccination records for service providers or customers.

Please note these conditions are  subject to change. More information on the Covid-19 Protection Framework: covid19.govt.nz/traffic-lights