Unfortunately due to size, weight or the materials involved we are not able to offer delivery for this product online. But you can still buy online for collection at your local Mitre 10 MEGA store or alternatively contact your local store, as some stores do offer a delivery service on large items.
We are happy to exchange or refund any unopened and unused, non-customised items returned to us in their original condition and packaging, including all accessories and the invoice or delivery docket, within 28 days. Customised products, which include products cut, made-to-measure, special order or mixed to specific requirements, cannot be refunded or exchanged.
It’s always easiest to return your product to the store you got it from, but you can return it to any Mitre 10 store. If you prefer to courier your product back to us, just check your invoice to see which store dispatched your order and that’s where you send it back to.
We will refund to your original payment method where possible or, if you prefer, we can issue you a Mitre 10 gift card for the sum equal to the cost of the product excluding handling and any delivery or returns costs.
If a problem occurs with a product purchased from Mitre 10 please contact us. We will arrange for it to be repaired or replaced, or provide a refund as specified by the Consumer Guarantees Act.
