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Airpoints™ – Earn them here, spend them here too

Earn Airpoints Dollars™ every time you shop, and pay for purchases in part or in full with Airpoints Dollars when you spend $75 or more

Earn Airpoints Dollars every time you shop at Mitre 10 to get closer to a range of rewards

For every $115 spent at Mitre 10, you will earn 1 Airpoints Dollar, or spend below this value and you’ll earn a percentage of an Airpoints Dollar. Your Airpoints™ card will also unlock Mitre 10 Club benefits, like Mitre 10 Club Prices.

Airpoints Dollars™ are welcome at Mitre 10 as a way to pay

We are chuffed to be the first NZ retailer welcoming Airpoints Dollars as a way to pay for purchases. Pay in part or in full when you spend $75 or more in a single transaction in store or online.

Not an Airpoints™ Member?

 

 

How do I use my Airpoints Dollars to pay for purchases?

  1. Head to airnewzealand.co.nz/airpoints or check your Air NZ mobile app to see how many Airpoints Dollars you have.
  2. Shop in store or online at mitre10.co.nz
  3. Hand over your photo ID and Airpoints card at checkout to pay in person. When shopping online you’ll need to login to your Air NZ account as part of the Mitre 10 checkout process.

Why do I need to show ID?

Essentially, we just want to make sure no one is taking what’s yours. The name on the Airpoints card will need to match the name on the shown ID and the face on the ID will have to match the person presenting the card.

Can I use my Air NZ mobile app at Mitre 10?

Yes - at participating stores you can earn and spend Airpoints Dollars using the latest version of the Air NZ mobile app.

Is there a fee to pay with my Airpoints Dollars?

No – you’ll pay the price advertised in store or online on the day.

Can I earn Airpoints Dollars when I part pay with Airpoints Dollars?

No. By choosing to pay for part or all of your purchase with your available Airpoints Dollars, you cannot earn Airpoints Dollars on any part of the transaction.

Can I still earn Status Points and Airpoints Dollars if I part pay with my Airpoints credit card?

If you use an Airpoints earning credit card for part of your transaction, you will earn Status Points and Airpoints Dollars as per the terms and conditions of your credit card.

Can Airpoints members living overseas spend Airpoints Dollars at Mitre 10?

You can only use your Airpoints Dollars as payment if you hold a NZ issued Airpoints card.

If I’m a Mitre 10 account customer, can I earn or spend Airpoints Dollars?

If you are interested in earning Airpoints Dollars when buying with us, talk to your Account Manager or the Trade Team at your local store to find out more. We treat each request individually and will discuss the terms of trade with you to ensure it’s right for you. You can’t redeem your Airpoints Dollars on cash or credit account sales but can use them whenever you pay the advertised retail price.

What happens if I am buying or using a Gift Card?

You cannot use your Airpoints Dollars to pay for a Mitre 10 Gift Card. And, you cannot earn Airpoints Dollars when you purchase a Mitre 10 Gift Card. Our gift cards are treated as a form of payment, so when they are used in store or online, Airpoints Dollars can be earned.

Are add-on services part of the programme?

Services provided by third parties, like installation and home services, are not part of the Airpoints programme - so you can’t earn or spend Airpoints Dollars on them.

Can I use more than one Airpoints card on the same transaction?

No – we can only accept one Airpoints card per transaction. But with Shairpoints you can work with family and friends at the same address to combine your Airpoints Dollars in one account.

Do I still qualify for Mitre 10 promotions?

Yes.

If I pay with Airpoints Dollars, what happens if I need to return my purchase?

Our no hassle returns policy applies. However, if you choose to have your purchase refunded (in part or full), we’ll refund you in the same proportion of Airpoints Dollars and other payment types that were used for the original payment.


Join the Mitre 10 Garden Club and Mitre 10 Home Improvement Club

As a Club member we’ll keep you updated and inspired with information every month. To unlock more Club benefits, link your Airpoints card and scan this every time you shop to receive exclusive Club Prices and to be entered into our monthly prize draw to win one of two Mitre 10 Gift Cards or 500 Airpoints Dollars. Terms and conditions apply, see mitre10.co.nz/clubs.

To join the Mitre 10 Clubs or link your Airpoints card go to mitre10.co.nz/clubs.

 


Terms, Conditions and Exclusions for Airpoints™

In partnership with Air New Zealand, Mitre 10 customers can earn Airpoints Dollars™ in accordance with the terms, conditions and exclusions below:

  • You can earn Airpoints Dollars™ each time you make a purchase of goods or in-store services at any Mitre 10 or Mitre 10 MEGA store and present your Airpoints™ card or by including your Airpoints™ number when completing a purchase of goods or in-store services online at www.mitre10.co.nz
  • Airpoints Dollars™ are awarded at a rate equivalent to 1 Airpoints Dollar™ for every $115 (including GST) spent.
  • You can earn Airpoints Dollars™ when you use a Mitre 10 gift card to make purchases of goods or services, but not when you purchase a Mitre 10 gift card.
  • Airpoints Dollars™ cannot be earned on purchases of installation or assembly services that are not provided in-store.
  • Mitre 10 account customers should talk to their Account Manager or the Trade Team at their local store to find out more about earning Airpoints™ with Mitre 10. We treat each request to earn Airpoints Dollars on account individually and will discuss the wider terms of trade with you to ensure it’s right for you.
  • We may offer extra Airpoints Dollars™ (Bonus Airpoints Dollars™) on purchases of goods or services in store, and these goods or services and/or the number of Bonus Airpoints Dollars™ may change at any time without notice.
  • We may also make limited Bonus Airpoints Dollars™ offers direct to all or to selected Airpoints™ member customers at our discretion.
  • Airpoints Dollars™ earned through Mitre 10 will be loaded onto your Airpoints™ account within 14 working days of your purchase of goods or in-store services having been paid for in full and having been uplifted by or delivered to you.
  • You cannot earn Air New Zealand status points through Mitre 10.
  • Mitre 10 and Air New Zealand reserve the right to deduct Airpoints Dollars™ earned through Mitre 10 from your Airpoints™ account if the payment on which those Airpoints Dollars™ was earned is refunded or dishonoured for any reason.
  • By earning Airpoints Dollars™ through Mitre 10, you authorise us to collect, use and disclose the personal information we have collected from you, including information about your Airpoints™, in accordance with these Terms and Conditions, the Mitre 10 Privacy Statement and the Air New Zealand Airpoints Terms and Conditions.
  • We may also collect personal information about you on an anonymised and limited basis from Air New Zealand or its other Airpoints™ partners, including information about your membership of Airpoints™ and about where and when you earn Airpoints Dollars™, and share that information with Air New Zealand and other Airpoints™ partners.
  • We may change these Terms and Conditions at any time by giving you at least 30 days’ notice on our website www.mitre10.co.nz. However, we may without notice:
    • change these Terms and Conditions at any time if Air New Zealand changes the Air New Zealand Airpoints Terms and Conditions; or
    • stop awarding Airpoints Dollars™ to you at any time at our discretion if we cease to be a partner in Air New Zealand’s Airpoints Programme.
  • We are not responsible and accept no liability for verifying whether you are the person/entity entitled to earn Airpoints Dollars™ (including Bonus Airpoints Dollars™) in relation to a purchase of goods or services or whether another person/entity should in fact be the beneficiary of those Airpoints Dollars™.
  • We are not responsible and accept no liability for any breach by Air New Zealand or its other Airpoints partners of their obligations to you in respect of the Airpoints Programme.

Spending Airpoints Dollars at Mitre 10

In addition to the above, the following terms, conditions and exclusions apply to customers spending their Airpoints Dollars™ at Mitre 10 Stores:

  • You can use your Airpoints Dollars™ to purchase goods and in-store services at any Mitre 10 or Mitre 10 MEGA store by presenting you Airpoints™ card or by including your Airpoints™ number when completing a purchase of goods or in-store services online at www.mitre10.co.nz. 
  • Airpoints Dollars™ can be used to pay for purchases in part or in full when you spend $75 or more in a single transaction.
  • When spending Airpoints Dollars™ at Mitre 10, 1 Airpoints Dollar is treated as being the equivalent to $1.00 New Zealand dollar. 
  • Airpoints Dollars™ cannot be used to purchase gift cards or installation or assembly services that are not provided in-store. 
  • Airpoints Dollars™ cannot be used for cash account or credit account sales, such as trade accounts.
  • By choosing to pay for part or all of your purchase with your available Airpoints Dollars™, you cannot earn Airpoints Dollars™ on any part of the transaction. If you use an Airpoints earning credit card for part of the transaction, you may be eligible to earn Airpoints Dollars™ and Status Points as per the terms and conditions of the credit card.
  • To allow us to verify the owner of the Airpoints account, you must present a reputable form of photographic identification when purchasing goods or in-store services using Airpoints Dollars™.
  • We are not responsible and accept no liability for verifying whether you are the person/entity entitled to use Airpoints Dollars™ (including Bonus Airpoints Dollars™) in relation to a purchase of goods or in-store services or whether another person/entity should in fact be the beneficiary of those Airpoints Dollars™.
  • You can only use one Airpoints card per transaction. However, with Shairpoints you can work with family and friends to combine your Airpoints Dollars™ into one account.
  • You can only use your Airpoints Dollars™ as payment if you hold a NZ issued Airpoints card.
  • Mitre 10’s no hassle returns policy applies to any product returns. However, if you choose to have your purchase refunded (in part or full), we’ll refund you in the same proportion of Airpoints Dollars™ and other payment types that were used for the original payment.
  • Air New Zealand and Mitre 10 reserve the right to amend the terms of this offer at any time by providing notice on www.mitre10.co.nz/airpoints

 


Full Airpoints programme terms and conditions can be found here